Forum Connectivity/Operating Issues

Post by **Hlaoroo** » Tue Dec 23, 2014 7:13 pm

This thread is the place for reporting issues with connecting to the forums and with normal forum operation. If you're struggling to connect, getting disconnected, or if things are just running slowly and you're sure it's not your connection at fault then let us know here. The more detail you can give about the issue the better, because the more we know, the faster we can solve issues.

This is not the place for feedback on staff, user interfaces, or to suggest extra features for the forums. All such suggestions will be moved to the appropriate threads.

If you are having issues, we apologise in advance for any inconvenience caused and we ask your patience as we investigate the cause of the problems.

Lintharix · Post by **Lintharix** » Wed Dec 24, 2014 11:22 am

Sometimes I need to click a link two or three times for it to load.

Foxstar · Post by **Foxstar** » Thu Dec 25, 2014 3:06 pm

I've noticed long loading times.

Liam · Post by **Liam** » Fri Dec 26, 2014 5:05 am

A few weeks ago intermittent connection errors started appearing. First I blamed my connection for acting up after it went away, but the loading problems make me think otherwise.

I remembered you said your shared servers with Weasyl, right? FA has to fight with DDoSes, and from what I gather over the last months many big furry sites experienced systematic attacks. Could this be a side-effect of a slowburning attack on the servers?

Post by **Obbl** » Fri Dec 26, 2014 5:29 am

Or possibly a side effect of any counter measures to such attacks?

I too get many many sporadic minute or more load times for any given page. (Sporadic - an IT guy's most favoritest word ever

)
Firefox 34.0.5, Windows 7 64-bit

(I'll try a couple other things and update here.)

Hukley · Post by **Hukley** » Fri Dec 26, 2014 7:49 am

Yeah, since a few weeks the forum is remarkbale slower for me.

It takes a very long time to open a thread... sometimes it doesn't even work and I have to try it several times. (The same thing with posts)

The page also keeps logging me out.

Douglas Collier · Post by **Douglas Collier** » Fri Dec 26, 2014 8:07 am

Yeah, I get the logout problem as well. Might it be because I'm signed in on multiple devices?

Post by **Obbl** » Fri Dec 26, 2014 8:22 am

Ok, so the occurrences are sporadic, but the load times seem to be pretty consistent. Is there a 60 second timeout/sleep somewhere that's being triggered? Cause I just got 3 instances of 63 second load times, and as a Computer major I don't believe in coincidences anymore. I also got one instance of 123 seconds, so I thought that one might have hit the timeout twice. (I got something else as well, but the load ended in a 500 error, so that one was probably aborted).
When changing methods of access (either OS or browser) it seems to not happen for a while, then it very quickly becomes a thing with some frequency. I've tried it with Firefox on Linux Mint a few weeks ago and initially thought it just wasn't a problem on Linux, but after a while it started happening again. And I just changed to Opera for a test on my Windows 7 and it took about 7 or so page views before I could get it to happen.
Hope this is somewhat helpful.

Cesco · Post by **Cesco** » Fri Dec 26, 2014 6:34 pm

So it's certainly an issue of server here, maybe with the forum database server, because browsing the comic website this doesn't happen (looks like all its pages aren't connected to a database). It's happening since some months now. Precisely, what happens is that sometimes some random sections of the forum, and so including all the topics in them, take too much time to load than others, that instead load properly. To give an idea, at the same time I can't go to the forum index taking too much time to load while I can suddenly go to The Comic section and look at the topics in it. After some time, this issue changes with other sections...
Looks like is something normal to get logged out if you don't do any activity on the forum for a certain amount of time. Is this set somewhere from the administration configuration?

Amazee Dayzee · Post by **Amazee Dayzee** » Fri Dec 26, 2014 7:20 pm

A few times I get an Internal Server Error, but I'm not sure what number it is (I think its 500, but I can't recall) but it goes away if I refresh the page.

Liam · Post by **Liam** » Sat Dec 27, 2014 4:39 am

Douglas Collier wrote:Yeah, I get the logout problem as well. Might it be because I'm signed in on multiple devices?

Same here, but I only use a single device.

Sat Dec 27, 2014 4:50 am

for the record, the forums go slow for me too recently. I often need to stop the page loading and click a link a second time to get it working.

hypernovatic · Post by **hypernovatic** » Sat Dec 27, 2014 10:24 am

It's slow for me when I'm on a computer, but when I use the internet on my 2DS it works fine.

Aarden · Post by **Aarden** » Tue Dec 30, 2014 9:02 am

Been going very slow for me for quite a while now. Has deterred me from posting on days a number of times, can't wait forever for a page to load!

Megamaster · Post by **Megamaster** » Tue Jan 06, 2015 11:24 pm

I haven't been posting or coming here cause it's slow. :/

kurowolfe · Post by **kurowolfe** » Thu Jan 08, 2015 8:26 pm

It has been slow me for quite some time now. What I do now is open a new tab everytime I change pages, and closing the old tab. Doesn't work all the time, but at least it's better than having to wait for 2 minutes minimum to open a thread =w=

Post by **Render** » Fri Jan 09, 2015 5:14 am

I'm using my phone since a few days (wifi connection to a regular line) and have absolutely no delays... But they have been terrible when I used my PC. Will see, how it'll be when I'm back home.

Post by **Dissension** » Fri Jan 09, 2015 10:39 am

The boards have been nearly unusable for me. Regardless of browser or hardware, I can't get a page to load without at least one failed attempt.

Post by **rickgriffin** » Mon Jan 12, 2015 4:59 pm

I've noticed this thing too. The server guy did a sever reboot which seems to have cleared out SOME of the issue but there's still a problem with page loading. So there might be an error somewhere that's causing connectivity failure that keeps compounding itself. Might take a while to look into.

Amazee Dayzee · Post by **Amazee Dayzee** » Mon Jan 12, 2015 10:00 pm

Take your time. We know that you are very busy.

Aarden · Post by **Aarden** » Sun Jan 25, 2015 6:58 am

Forums have been running fine for me for a week or two now on a laptop, might be a tiny delay at times but that is likely just my internet anyways.

SergeiTheFox · Post by **SergeiTheFox** » Tue Jan 27, 2015 12:42 am

It has been running fine on my laptop, but it is still pretty slow on a desktop and nearly unusable on my iPod.

JeffCvt · Post by **JeffCvt** » Tue Jan 27, 2015 10:48 am

What OS do you use for you laptop and desktop? I haven't had any trouble on my laptop personally, but I run Ubuntu instead of Windows. We're not sure if that could be why.

SergeiTheFox · Post by **SergeiTheFox** » Tue Jan 27, 2015 12:22 pm

My laptop uses OS X 10.9.4, the desktop uses Windows 7 I think, and I think my iPod uses iOS 4.

Amazee Dayzee · Post by **Amazee Dayzee** » Tue Feb 10, 2015 3:38 pm

Very recently, the forum has been getting slower for me and I have to press enter multiple times to get a page to load. Today was the first time.

The Blue Fox · Post by **The Blue Fox** » Fri Feb 13, 2015 5:10 pm

Hukley wrote:Yeah, since a few weeks the forum is remarkably slow for me.

It takes a very long time to open a thread... sometimes it doesn't even work and I have to try it several times. (The same thing with posts)

The page also keeps logging me out.

These are pretty much the issues I've been having as well of late.

I actually came on to the feedback forum to report the problem and discovered this thread. Seems I'm not the only one having issues.

Hope you guys can figure out what's up with it. It's kind of annoying.

I got Firefox version 35.0.1 and currently the laptop I'm on has Windows Vista if that helps.

Amazee Dayzee · Post by **Amazee Dayzee** » Fri Feb 13, 2015 10:26 pm

I hope that the issue is fixed soon. This only just started for me with the forum being slow.

GeckoZY · Post by **GeckoZY** » Sat Feb 14, 2015 5:08 am

I've been having the same issues for about a month now, it seems like the comic side of the site is fine, but whenever I tried getting into the forums, it either goes to an error 400 or error 403.

The Blue Fox · Post by **The Blue Fox** » Sat Feb 14, 2015 7:44 am

Hmmm. Seems to be clearing up for me now. Everything's loading fine on this visit.

Amazee Dayzee · Post by **Amazee Dayzee** » Sat Feb 14, 2015 4:00 pm

Still a bit touchy for me.

The Blue Fox · Post by **The Blue Fox** » Sun Feb 15, 2015 2:43 pm

The Blue Fox wrote:Hmmm. Seems to be clearing up for me now. Everything's loading fine on this visit.

Seems that visit was an exception to the rule coz the issues came right back for me.

Douglas Collier · Post by **Douglas Collier** » Sun Feb 15, 2015 3:03 pm

I still get the logout issue a lot. I also occasionally get a weird bug where icons and buttons swap pictures (people's avatars being smiley faces, buttons being avatars, etc.)

Post by **Render** » Tue Feb 17, 2015 10:09 am

Douglas Collier wrote:I still get the logout issue a lot. I also occasionally get a weird bug where icons and buttons swap pictures (people's avatars being smiley faces, buttons being avatars, etc.)

THAT's odd...

Make a screenshot, please.

Douglas Collier · Post by **Douglas Collier** » Tue Feb 17, 2015 11:15 pm

I will the next time it happens.

Post by **Render** » Thu Feb 19, 2015 4:06 pm

The forum likes it more and more to log me out without any reason. Sometimes even between logging in and the automatic loading of the index page...

Amazee Dayzee · Post by **Amazee Dayzee** » Thu Feb 19, 2015 4:47 pm

That hasn't happened with me yet, but I'm sure its coming.

Dahan · Post by **Dahan** » Sun Feb 22, 2015 2:49 am

Got a "500 Internal Server Error" when trying to access this page (URL is from the RSS feed), on February 22, about 1:36 AM Central Time. I clicked the Reload button and it worked.

Buster · Post by **Buster** » Sun Feb 22, 2015 10:54 am

this forum is oddly slow for me.

I'm using Opera 27.0, which does a few things in odd ways but that shouldn't make this big a difference.

Post by **Obbl** » Sun Feb 22, 2015 2:58 pm

500 errors have occurred sporadically at least since I joined back in 2010. It's never any particular page, and I have always wondered what actually is causing that error.

Douglas Collier · Post by **Douglas Collier** » Mon Feb 23, 2015 12:43 am

Something weird's going on - the post counter has stopped working in the forum games section. It counts them in other forums, but not the forum games.